FAQs
More FAQs- Do my belongings need to be moved away from the premises?
- How will ServiceMaster Restore match my carpet pad?
- Is ServiceMaster Restore bonded/licensed/insured?
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
All of ServiceMaster Restore teams nationwide are licensed, bonded and insured. You can trust that any of the technicians from our team entering your commercial property will be trained, trustworthy and courteous.