FAQs
More FAQs- What would be considered non-insured work?
- What are some safety concerns for smoke or fire damage at our business?
- How do I keep track of non-restorable items?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt equipment and electrical devices are separated out for disposal, and questionable electrical equipment or devices are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off in the entire facility until evaluation by a licensed electrician is completed.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.