FAQs
More FAQs- My wood floors are wet and buckling. Will they have to be replaced?
- How do you ensure that all affected areas are thoroughly cleaned and disinfected?
- I have an emergency at my building or facility. Who do I call?
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.
At ServiceMaster Restore, we understand the importance of proper cleanup and disinfection when it comes to biohazardous materials and pathogens. That is why our highly trained technicians use industry expertise, specialized products and equipment to properly remove biological waste. We take all necessary precautions to prevent the spread of infectious contamination, including isolating the affected area, removing unsalvageable items, and thoroughly cleaning and disinfecting every surface. Our team follows strict protocols and uses Health Canada approved disinfectants to ensure that all affected areas are completely sanitized. You can trust us to leave your commercial business safe and free from any potential health hazards.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.