Emergency Tips

Your home deserves the best. We can deliver it, starting with expert advice on how to immediately prevent more damage.

When fire, smoke or water unexpectedly damage your home, the first steps you take could mean the difference between a small cleanup and a more costly and time consuming restoration.

Knowing when to call in a professional can also save you time in getting your life back to normal and money by preventing further damage to your home.

ServiceMaster Restore® restoration professionals help return your home to normal as quickly as possible while restoring your peace of mind that the job was done right.

Water Damage | Fire Damage | Vandalism

Services


About Us

Your Cleaning and Restoration Specialists We are a full service restoration company that provides emergency, construction, contents and Bio-Hazard services to Insurance Professionals and Property Managers for both commercial and residential properties. We are individually owned and operated,

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Water Damage

What to Do

  • Damage from water and bacteria growth can begin within hours. Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a plastic coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings and art objects to a safe, dry location.
  • Do not remove books from shelves. Instead, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
  • Open drawers, closets and cabinet doors to enhance drying.

What Not to Do

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.
technicians
mold

Fire Damage

What to Do

  • Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
  • If the temperature is above 60°F, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What Not To Do

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.
house on fire
kitchen fire

Vandalism

What to Do

  • Fast action is required to prevent further damage. Call a restoration professional to remove damage caused by vandals.
  • Make a list of all damage.
  • Use a shop vacuum to remove glass particles from carpet and upholstery.
  • Remove any debris from carpet or interior walls. Scrape or blot carpets and furniture - do not rub.
  • Wash egg or other residue from the building exterior using water.

What Not To Do

  • Do not use household cleaning products on fabrics, upholstery or carpets.
  • Do not attempt to remove chemical stains, including ink or paint.
  • Do not operate damaged electrical appliances.
bullet hole
graffiti

News

Home Fire Safety and Prevention
Home Fire Safety and Prevention

Fires claim eight lives each week in Canada, and almost three-quarters of those deaths are a result of residential fires.

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Insights

Our Difference

ServiceMaster Restore

As a leading provider of disaster restoration services for residential, business and industrial clients, our proprietary processes and equipment enable us to respond quickly and effectively. Gi

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R.M.

Staff and subcontractors very professional about how they took care of the situation. The immediate service was very fast and efficient even throughout the first dry out time. The painting contractor was a bit of a concern having him do the drywall repair. I did have to comment to him about some drywall that was not installed correctly. After that the concerns were gone and finished off very well. The flooring company was very good and would recommend them any time.


D.V.B.

We liked the very quick response from your company when our downstairs was flooded and the way the drying process was handled very efficiently. Since then, we have had drywall replaced and walls painted and we are very pleased with the quality of work which has been done.


Dave & Anne Marie Zanbergen

We really appreciated each and every person that worked for the company- they were, without exception, helpful, willing, and kept us in the loop. They came when they said that they would and did not leave us wondering what would happen next. They were willing to go above and beyond and worked hard -and long hours- to help out. They made an extremely stressful event (flood) feel more manageable and less overwhelming. Although we hope and pray that we will never have to use their services again (we never want another flood!) we would happily highly recommend them :) (The only thing that we are very sad about is that our new Mario Wii game disapeared during the flood restoration - we think it may have accidently gotten thrown out with the carpet or other debris?)


Rose Ardanaz

The service was very professional. The work was done on time, and they were a pleasure to deal with


V.M.

Friendly, service-oriented, fast


Dianne Taft

Prompt, efficent, thorough abd polite.


O.I.J.

Quality of work is there and when something is not right they make sure that the problem is resolved.


C.M.C.

From start to finish,your staff was professional, on time, and nothing was too much trouble.We would highly recommend your company. Thank you for a no fuss experience.


G.M.K.

very professional service


T.V.

You are so friendly, efficient. Caring.


K.H.

Professional, courteous staff. Nothing damaged.


C.B.

Everyone I dealt with was professional, helpfull and truly wanted to help us and make this not so great experience bearable.


G.S.C.

Packing


W.I.J.

very well organized from packing belongings to moving and returning same


B.L.F.

Very prompt sevice. Each trade member were both personable and highly skilled.


A.C.

They were courteous and provided clear explanations of what they were about to do.


A.D.D.

prompt service and friendly personel.


J.S.

Punctual and complete range of services.


S.P.

They were quick and accurate


M.P.

Quick and efficient. Keep lines of communication open throughout. Quality worksmanship"