FAQs
More FAQs- Do I need to move out while you restore my home after a fire or smoke damage?
- Will my insurance cover the costs associated with biohazard cleanup services? Disinfection Services
- Who is responsible for monitoring the drying equipment?
Depending on the extent of the fire or smoke damage, this is ultimately your decision. Your insurance company may provide some guidance on this matter. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
It depends on your individual insurance policy, but many homeowners' insurance policies do cover the costs associated with biohazard cleanup and crime scene cleanup. Our team is experienced in working with insurance companies and can assist you in filing a claim. We understand that this is a difficult and often unexpected situation, which is why we strive to make the process as smooth as possible for our customers. Don't hesitate to reach out to us for assistance during this challenging time.
ServiceMaster Restore’s water damage mitigation specialists will place and monitor specialized equipment to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.